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Los Angeles HP Color LaserJet Professional CP5225 Printer Repair

December 7, 2020

HP Color LaserJet CP5225 Printer Series – 10.9531 Error is Displayed on the Control Panel

The control panel displays a 10.9531 Error. There is no instruction on what to do to clear the error and the product appears to be hung (nonresponsive). It can occur while installing the new unit.

HP Color LaserJet CP5220 Series Printer – Clear jams

 

10.XXXX Supply error

The supply memory for one of the print cartridges cannot be read or is missing.  10.0000 = black supply memory error • 10.0001 = cyan supply memory error •10.0002 = magenta supply memory error • 10.0003 = yellow supply memory error

  • 54.XX Error
  • Description: The product has experienced an error with one of the print cartridge sensors.
    yellow
  • Remedy:1. Open the door to the cartridge tray and slide out the cartridge tray. 2. Inspect the white mechanism on the relevant cartridge. It is located on the right side of the cartridge. 3. Push the mechanism in and out slowly. A black flag will raise up as you push it. If it does not move smoothly, push repeatedly to try to clear any potential obstruction. 4. Push in the cartridge tray and close the door.

HP Color LaserJet CP5225 Printer Series – 10.9531 Error is Displayed on the Control Panel

The control panel displays a 10.9531 Error. There is no instruction on what to do to clear the error and the product appears to be hung (nonresponsive). It can occur while installing the new unit.
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