Los Angeles HP Color LaserJet Enterprise M652 Repair

HP LaserJet Enterprise M600, HP LaserJet Managed E60000 series – A “13.BY.XY paper jam” or “Size Mismatch” message displays on the printer control panel when attempting to print on self-adhesive paper

Issue

A “13.BY.XY paper jam” or “Size Mismatch” error message displays on the printer control panel when attempting to print on self-adhesive paper or on a pressure seal mailer.
In the “13.BY.XY paper jam” error message, the “X” and “Y” characters will be replaced by numeric or alphanumeric values that can be used by call center agents and field technicians to identify the location of the jam. Following are examples of the specific error code that might display on the printer control panel:
  • 13.B9.A1
  • 13.B2.D2
  • Replacement cartridges
HP 655A Black Original LaserJet Toner Cartridge (~12,500 yield) CF450A; HP 656X High Yield Black Original LaserJet Toner Cartridge (~27,000 yield) CF460X; HP 655A Cyan Original LaserJet Toner Cartridge (~10,500 yield) CF451A; HP 656X High Yield Cyan Original LaserJet Toner Cartridge (~22,000 yield) CF461X; HP 655A Yellow Original LaserJet Toner Cartridge (~10,500 yield) CF452A; HP 656X High Yield Yellow Original LaserJet Toner Cartridge (~22,000 yield) CF462X;HP 655A Magenta Original LaserJet Toner Cartridge (~10,500 yield) CF4533A; HP 656X High Yield Magenta Original LaserJet Toner Cartridge (~22,000 yield) CF463X
LOS ANGELES COUNTY
Acton, CA.
Agoura, CA.
Agoura Hills, CA.
Agua Dulce, CA.
Alhambra, CA.
Altadena, CA.
Arcadia, CA.
Arleta, CA.
Artesia, CA.
Avalon, CA.
Azusa, CA.
Baldwin Park, CA.
Bassett, CA.
Bel Air, CA.
Bell, CA.
Bell Canyon, CA.
Bell Gardens, CA.
Bell Flower, CA.
Beverly Hills, CA..
Brentwood, CA.
Burbank, CA.
Calabasas, CA.
Canoga Park, CA.
Canyon Country, CA.
Carson, CA.
Castaic, Ca.
Century City, CA.
Cerritos, CA.
Chatsworth, CA.
City of Commerce, CA.
City of Industry, CA.
Claremont, CA.
Cole, CA.
Commerce, CA.
Compton, CA.
Covina, CA.
Cudahy, CA.
Culver City, CA.
Diamond Bar, CA.
Downey, CA.
Duarte, CA.
Eagle Rock, CA.
East Los Angeles, CA.
El Monte, CA.
El Segundo, CA.
Elizabeth Lake, CA.
Encino, CA.
Gardena, CA.
Glendale, CA.
Glendora, CA.
Granada Hills, CA.
Hacienda Heights, CA.
Harbor City, CA.
Hawaiian Gardens, CA.
Hawthorne, CA.
Hermosa Beach, CA.
Hidden Hills, CA.
Hollywood, CA.
Huntington Park, CA.
Inglewood, CA.
Irwindale, CA.
La Canada, CA.
La Canada Flintridge, CA.
La Cresenta, CA.
La Mirada, CA.
La Puente, CA.
La Verne, CA.
Lake Hughes, CA.
Lake Los Angeles, CA.
Lake View Terrace, CA.
Lakewood, CA.
Lawndale, CA.
Lennox, CA.
Leona Valley, CA.
Littlerock, CA.
Llano, Ca.
Lomita, CA.
Long Beach, CA.
Los Angeles, CA.
Los Nietos, CA.
Lynwood, Ca.
Malibu, CA.
Manhattan Beach, CA.
Mar Vista. CA.
Marina del Rey, CA.
Maywood, CA.
Mission Hills, CA.
Monrovia, CA.
Montebello, CA.
Monterrey Park, CA.
Montrose, CA.
Mount Baldy, CA.
Mount Wilson, CA..
North Hills, CA.
North Hollywood, CA.
Northridge, CA.
Norwalk, CA.
Pacific Palisades, CA.
Pacoima, CA.
Palos Verdes Estates, CA.
Panorama City, CA.
Paramount, CA.
Pasadena, Ca.
Pico Rivera, CA.
Playa del Rey, CA.
Pomona, CA.
Porter Ranch, CA.
Quartz Hill, CA.
Rancho Dominguez, CA.
Rancho Palos Verdes, CA.
Redondo Beach, CA.
Reseda, CA.
Rolling Hills, CA.
Rolling Hills Estates, CA.
Rosemead, CA.
Rowland Heights, CA.
San Dimas, CA.
San Fernando, CA.
San Gabriel, CA.
San Marino, CA.
San Pedro, Ca.
Santa Clarita, CA.
Santa Fe Springs, CA.
Santa Monica, CA.
Sepulveda, CA.
Shadow Hills, CA.
Sherman Oaks, CA.
Sierra Madre, CA.
Signal Hill, CA.
South El Monte, CA.
South Gate, CA.
South Pasadena, CA.
Studio City, CA.
Sun Valley, CA.
Sunland, CA.
Sylmar, CA.
Tarzana, CA.
Temple City, CA.
Terminal Island, CA.
Toluca Lake, CA.
Topanga, CA.
Torrance, CA.
Tujunga, CA.
Universal City, CA.
Val Verde, CA.
Valencia, CA.
Valley Village, CA.
Valyermo, CA.
Van Nuys, CA.
Venice, CA.
Verdugo City, CA.
Vernon, CA.
Walnut, CA.
West Covina, CA.
West Hills, CA.
West Hollywood, CA.
Westchester, CA.
Westwood, CA.
Whittier, CA.
Wilmington, CA.
Winnetka, CA.
Woodland Hills, CA.