Error code | Recommendation |
26.n.01 (where n = the subject ink cartridge number) | Remove the subject ink cartridge and reinstall it in the printer. If the error persists, replace the subject ink cartridge. |
29.01 | The maintenance cartridge is not inserted correctly. Open the maintenance cartridge door on the right side of the printer, make sure that the maintenance cartridge is correctly seated, and then close the door. If the problem persists, replace the maintenance cartridge. |
32.1.01 | A take-up reel error has occurred. Make sure that the paper is adequately taped to the take-up reel spindle core, and then make sure that the winding direction is correctly set. |
32.2.01 | The take-up reel can not be detected. Make sure that the take-up reel sensor cable is correctly connected. |
61.01 | The file format is incorrect and the printer cannot process the job. Try the following remedies:
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63.04 | An input/output problem has occurred with the network card. Try the following remedies:
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71.03 | An “out of memory” failure has occurred. HP recommends that you remove any unnecessary files from the printer’s hard disk through the Embedded Web Server. |
74.01 | An error occurred when uploading the firmware update file. Try the following remedies:
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76.03 | A “disk out of space” has occurred. Try the following remedies:
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77.04 | An Embedded Web Server internal software error has occurred. Try the following remedies:
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81.01, 81.03, 86.01 | Open the printer window and make sure that there are no obstacles restricting the movement of the drive roller. If the paper has jammed and is restricting the movement of the drive roller, lift the paper load lever and clear the obstruction. |
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