HP DesignJet Plotter Z5400 Repair Los Angeles | Orange County | Riverside County | San Diego | San Bernardino County-Ca

May 16, 2018

HP DesignJet Z5400 Repair in Los Angeles | Orange County | Riverside County | San Bernardino County | Ventura County | San Diego


HP Design Jet Z5400/Z5400 OEM carriage belt kits are replaced, preventive maintenance provided, covers are cleaned, belt debris is removed when needed and metal parts are lubricated on every HP plotter repair.


Plotter or Large Format Printer problems we can fix:

  • Carriage belt replacement
  • Broken carriage belt
  • Print-head error
  • No ink error
  • Paper not cutting
  • Noise
  • System Error code
  • No power, faulty power supply
  • Lines on plots
  • Poor print quality

All our repairs include a full service to cover the following:

  • Recalibration of carriage belt and axis motor
  • Lubricate the plotter carriage rails
  • Clean the drive roller
  • Encoder strip clean and adjust
  • Lubrication of all moving parts
  • Clean the entire scanner assembly and remove ink spillage from service station
  • Calibrate the colour after the plotter maintenance service
  • Quality test printout.

                        HP DesignJet Z5400 Error Codes


Design Jet Z5400 Error MessagesHP Design Jet Z5400/Z5400 Plotter Error Codes
HP DJ Z5400 system error 01:10A problem with the Electronics module has occurred.
HP Z5400 System error 01:11The electronics module has detected a connection problem with the cooling fan.
HP Z5400 System error 01:12The EEROM is not configured correctly.
HP DJ Z5400 System error 01:13A problem with the Electronics module has occurred.
System error 02:10A problem has occurred with the carriage assembly
System error 02:13A problem has occurred with the carriage assembly.
System error 03:10A problem has occurred with the printers power supply.
System error 04:11Jet direct network card not detected.
System error 05:09 (DJ Z5400 only)Formatter installed instead of HP-GL/2 accessory card.
System error 05:10 (DJ 800 only)Formatter card failure, or Formatter card not detected
System error 05:10 (DJ Z5400 only)HP-GL/2 accessory card failure
System error 06:03 (DJ 800 only)Hard disk error
System error 08:11The front panel cannot be detected.
System error 11:11The trailing cable is poorly connected
System error 11:13Problem with setting the voltage of the printheads
System error 12:11A short has been detected in the carriage assembly.
System Error 17:11(DJ Z5400 only)A problem has been detected while initializing.
System error 21:10A problem has been detected with the Service Station assembly.
System error 21:11A problem has been detected with the Service Station assembly.
System error 22:10A problem has been detected with the Ink Supply Station.
System error 41:10A problem has been detected with the Paper-Axis motor
System error 41:13An error in the paper-axis motor encoder quadrature has occurred.
System error 42:10A problem has occurred with the Scan-Axis motor.
System error 43:10A problem has occurred with the Vacuum fan.
System error 43:11The Vacuum fan is not detected.
System error 55:11A problem with the line sensor has occurred.
System error 56:10Drive roller encoder sensor error.
System error 56:13An error in the drive roller encoder sensor quadrature has occurred.
System error 61:04Firmware error.
System error 61:05The printer was not able to process a job that was sent.
System error 62:03Parallel port communication problem
System error 63:03LAN card communication problem.
System error 64:03USB port communication problem.
System error 64:04Firmware error (USB port).
System error 65:03Generic input/output port communication problem.
System error 71:04Problem allocating memory.
System error 71:06Out of memory problem.
System error 72:04Problem in the scan-axis (firmware error).
System error 73:04Server error.
System error 79:04Miscellaneous firmware error.
System error 81:01Paper-axis shutdown.
System error 81:11Paper-axis shutdown (during the paper advance test).
System error 85:10Paper-axis shutdown (during the paper advance test).
System error 86:01Carriage-Axis shutdown.
System error 86:11Carriage-axis shutdown (during the carriage movement test).
System error 86:13Carriage-Axis shutdown (firmware error).
System error 87:13Unable to read the carriage encoder sensor.
System error 93:10Ink System startup failed.



Product E1L21A HP Designjet Z5400 44-in PostScript ePrinter
AccessoriesCN538A HP Designjet 3-in Core Adapter
Q6709A HP Designjet 44-inch Roll Feed Spindle
J8025A HP Jetdirect 640n Print Server
G6H51A HP Designjet HD Pro Scanner
Original HP printheadC9404A HP 70 Matte Black and Cyan Printhead
C9406A HP 70 Magenta and Yellow Printhead
C9407A HP 70 Photo Black and Light Gray Printhead
Original HP ink cartridges CN629A HP 772 300-ml Magenta Designjet Ink Cartridge
CN630A HP 772 300-ml Yellow Designjet Ink Cartridge
CN633A HP 772 300-ml Photo Black Designjet Ink Cartridge
CN634A HP 772 300-ml Light Gray Designjet Ink Cartridge
CN635A HP 772 300-ml Matte Black Designjet Ink Cartridge
CN636A HP 772 300-ml Cyan Designjet Ink Cartridge
C9448A HP 70 130-ml Matte Black Ink Cartridge
C9449A HP 70 130-ml Photo Black Ink Cartridge
C9451A HP 70 130-ml Light Gray Ink Cartridge
C9452A HP 70 130-ml Cyan Ink Cartridge
C9453A HP 70 130-ml Magenta Ink Cartridge
C9454A HP 70 130-ml Yellow Ink Cartridge
Original HP large format printing materialsC6810A HP Bright White Inkjet Paper (FSC® certified)13 14 914 mm x 91.4 m (36 in x 300 ft)
Q7996A HP Premium Instant-dry Satin Photo Paper (FSC® certified)13 14 1067 mm x 30.5 m (42 in x 100 ft)
C0F29A HP Everyday Adhesive Gloss Polypropylene, 2 Pack 1067 mm x 22.9 m (42 in x 75 ft)
C6030C HP Heavyweight Coated Paper (PEFC™ certified)13 14 914 mm x 30.5 m (36 in x 100 ft)
C2T54A HP Premium Matte Polypropylene, 2 Pack 14 1067 mm x 22.9 m (42 in x 75 ft)
CH025A HP Everyday Matte Polypropylene, 2 Pack 14 1067 mm x 30.5 m (42 in x 100 ft)



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