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Most Common HP Printer & HP DesignJet Error Codes and Their Causes
When your HP printer or HP DesignJet plotter displays an error code, it is identifying a specific hardware, firmware, ink system, or paper path issue. Below is an expanded list of the most frequently encountered error codes and their common causes.
HP Printer Error Codes
10.00.00 / 10.10.00 / 10.92.00
Toner cartridge memory error or incompatible cartridge.
11.00.00
Internal clock or formatter communication failure.
12.00
Printer open (door or cover not fully closed).
13.00.00 / 13.20.00 / 13.21.00 / 13.98.00
Paper jam in tray, fuser, duplexer, or internal paper path.
20.00
Memory overflow (print job too large).
21.00
Complex print job processing error.
22.00
I/O configuration error.
30.01.00 / 30.03.00
Paper tray lift motor or tray communication error.
41.00
Temporary engine error (often power-related).
49.00.00 / 49.4C02 / 49.38.07
Firmware crash or corrupt print job (commonly network related).
50.00.00 / 50.10 / 50.20 / 50.30 / 50.40
Fuser assembly failure (low temp, warm-up error, or high temp condition).
51.00 / 51.10
Laser scanner malfunction.
52.00
Scanner motor error.
54.00 / 54.04
Sensor failure (paper detection or cartridge sensor issue).
55.00
Internal DC controller communication error.
57.00 / 57.03
Fan motor failure.
58.00
Supply memory or cartridge detection problem.
59.00 / 59.F0 / 59.C0
Main motor or drive assembly error.
62.00 / 68.00
Memory or storage error.
79.00.00 / 79.00.04
Network crash, formatter failure, or corrupted print job.
HP DesignJet Plotter Error Codes (T-Series / Z-Series)
01:10
Power supply issue.
02:10 / 02:11
Service station or ink system failure.
03:10
Electronics module problem.
05:10
Formatter board failure.
08:11 / 08:12
Carriage movement issue (encoder strip dirty or damaged).
10:10 / 10:11 / 10:13
Printhead failure or improperly seated printhead.
11:11
Carriage assembly malfunction.
12:10
Ink supply station problem.
21:10 / 21:11
Ink delivery system failure.
41:03 / 41:05
Paper jam or carriage path obstruction.
42:10 / 42:11
Scan-axis motor failure.
43:10 / 43:11
Paper advance motor error.
44:10 / 44:11
Firmware or electronics issue.
47:01 / 47:03
Hard drive or firmware corruption (common on older models).
61:05 / 61:08
Formatter communication failure.
71:04
Embedded Web Server or network issue.
79:04
RIP software or network communication crash.
HP Latex Printer Error Codes
02.1:10
Maintenance cartridge issue.
08:01 / 08:11
Carriage axis movement error.
86:01 / 86:11
Carriage jam or obstruction.
87:01 / 87:11
Service station failure.
94:01 / 94:02
Ink system malfunction.
95:01 / 95:02
Vacuum system or substrate advance failure.
98:01
Electrical or power supply issue.
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