Our HP Certified technicians are trained to repair such as the media deflectors, end roller-feed, back platen, media sensor,formatter, LAN card,spittoon, electronics module, power supply, san-axis motor assembly, cutter assembly encoder holder, cutter bushing, cutter guide bracket, drive roller encoder sensor, trailing cable, ink supply station, interconnect PCA, service station, print platen, interconnect cable, ink supply tubes, vacuum fan, pinch-arm, belt, fork idler, idle pulley, encoder strip, carriage assembly, paper-axis motor, driver roller gear assemblies, and many other parts.
SAN BERNARDINO COUNTY | |||
Adelanto, CA. Alta Loma, CA. Barstow, CA. Big Bear City, CA. Big Bear Lake, CA. Big River, CA. Bloomington, CA. Chino, CA. Chino Hills, CA. Colton, CA. | Etiwanda, CA. Fontana, CA. Fort Irwin, CA. Grand Terrace, CA. Lake Arrowhead, CA. Loma Linda, CA. Montclair, CA Morongo Valley, CA. | Ontario, CA.. Rancho Cucamonga, CA. Redlands, CA. Rialto, CA. San Bernardino, CA. Upland, CA. Victorville, CA. | |
RIVERSIDE COUNTY | |||
Coachella, CA. Corona, CA. | Lake Elsinore, CA. Moreno Valley, CA. Norco, CA. | Riverside, CA. | |
ORANGE COUNTY | |||
Aliso Viejo, CA. Anaheim, CA. Anaheim Hills, CA. Atwood, CA. Brea, CA. Buena Park, CA. Capistrano Beach, CA. Corona del Mar, CA. Costa Mesa, CA. Coto de Caza, CA. Cypress, CA. Dana Point, CA. El Toro, CA. Foothill Ranch, CA. Fountain Valley, CA. Fullerton, CA. Garden Grove, CA. | Huntington Beach, CA. Irvine, CA. La Habra, CA. La Palma, CA. Ladera Ranch, CA. Laguna Beach, CA. Laguna Hills, CA. Laguna Niguel, CA. Laguna Woods, CA. Lake Forest, CA. Los Alamitos, CA. Midway City, CA. Mission Viejo, CA. Monarch Beach, CA. Newport Beach, CA. Orange, CA. Placentia, CA. | Rancho Santa Margarita, CA. San Clemente, CA. San Juan Capistrano, CA. Santa Ana, CA. Santa Ana Heights, CA. Seal Beach, CA. Silverado, CA. South Laguna, CA. Stanton, CA. Sunset Beach, CA. Surfside, CA. Trabuco Canyon, CA. Tustin, CA. Villa Park, CA. Westminster, CA. Yorba Linda, CA. | |
LOS ANGELES COUNTY | |||
Acton, CA. Agoura, CA. Agoura Hills, CA. Agua Dulce, CA. Alhambra, CA. Altadena, CA. Arcadia, CA. Arleta, CA. Artesia, CA. Avalon, CA. Azusa, CA. Baldwin Park, CA. Bassett, CA. Bel Air, CA. Bell, CA. Bell Canyon, CA. Bell Gardens, CA. Bell Flower, CA. Beverly Hills, CA.. Brentwood, CA. Burbank, CA. Calabasas, CA. Canoga Park, CA. Canyon Country, CA. Carson, CA. Castaic, Ca. Century City, CA. Cerritos, CA. Chatsworth, CA. City of Commerce, CA. City of Industry, CA. Claremont, CA. Cole, CA. Commerce, CA. Compton, CA. Covina, CA. Cudahy, CA. Culver City, CA. Diamond Bar, CA. Downey, CA. Duarte, CA. Eagle Rock, CA. East Los Angeles, CA. El Monte, CA. El Segundo, CA. Elizabeth Lake, CA. Encino, CA. Gardena, CA. Glendale, CA. Glendora, CA. Granada Hills, CA. Hacienda Heights, CA. Harbor City, CA. Hawaiian Gardens, CA. Hawthorne, CA. | Hermosa Beach, CA. Hidden Hills, CA. Hollywood, CA. Huntington Park, CA. Inglewood, CA. Irwindale, CA. La Canada, CA. La Canada Flintridge, CA. La Cresenta, CA. La Mirada, CA. La Puente, CA. La Verne, CA. Lake Hughes, CA. Lake Los Angeles, CA. Lake View Terrace, CA. Lakewood, CA. Lawndale, CA. Lennox, CA. Leona Valley, CA. Littlerock, CA. Llano, Ca. Lomita, CA. Long Beach, CA. Los Angeles, CA. Los Nietos, CA. Lynwood, Ca. Malibu, CA. Manhattan Beach, CA. Mar Vista. CA. Marina del Rey, CA. Maywood, CA. Mission Hills, CA. Monrovia, CA. Montebello, CA. Monterrey Park, CA. Montrose, CA. Mount Baldy, CA. Mount Wilson, CA.. North Hills, CA. North Hollywood, CA. Northridge, CA. Norwalk, CA. Pacific Palisades, CA. Pacoima, CA. Palos Verdes Estates, CA. Panorama City, CA. Paramount, CA. Pasadena, Ca. Pico Rivera, CA. Playa del Rey, CA. Pomona, CA. | Porter Ranch, CA. Quartz Hill, CA. Rancho Dominguez, CA. Rancho Palos Verdes, CA. Redondo Beach, CA. Reseda, CA. Rolling Hills, CA. Rolling Hills Estates, CA. Rosemead, CA. Rowland Heights, CA. San Dimas, CA. San Fernando, CA. San Gabriel, CA. San Marino, CA. San Pedro, Ca. Santa Clarita, CA. Santa Fe Springs, CA. Santa Monica, CA. Sepulveda, CA. Shadow Hills, CA. Sherman Oaks, CA. Sierra Madre, CA. Signal Hill, CA. South El Monte, CA. South Gate, CA. South Pasadena, CA. Studio City, CA. Sun Valley, CA. Sunland, CA. Sylmar, CA. Tarzana, CA. Temple City, CA. Terminal Island, CA. Toluca Lake, CA. Topanga, CA. Torrance, CA. Tujunga, CA. Universal City, CA. Val Verde, CA. Valencia, CA. Valley Village, CA. Valyermo, CA. Van Nuys, CA. Venice, CA. Verdugo City, CA. Vernon, CA. Walnut, CA. West Covina, CA. West Hills, CA. West Hollywood, CA. Westchester, CA. Westwood, CA. Whittier, CA. Wilmington, CA. Winnetka, CA. Woodland Hills, CA. | |
VENTURA COUNTY | |||
Camarillo, CA. Casitas Springs, CA. Fillmore, CA. Moorpark, CA. Newbury Park, CA. Oak View, CA. | Ojai, CA. Oxnard, CA. Piru, CA. Point Mugu, CA. Port Hueneme, CA. Santa Paula, CA. | Simi Valley, CA. Somis, CA. Thousand Oaks, CA. Ventura, CA. Westlake Village, CA. | |
San Fernando Valley
Agoura Hills, Burbank, Calabasas, Canoga Park, Chatsworth, Encino, Granada Hills, Lake View Terrace, Mission Hills, NoHo Arts District, North Hills, North Hollywood, Northridge, Pacoima, Porter Ranch, Reseda, Sherman Oaks, Studio City, Sylmar, Tarzana, Toluca Lake, Universal City, Valley Village, Van Nuys, Warner Center, West Hills, Winnetka, Woodland Hills
System Error Code (DAXX-YYZZ) | Service Part (XX.YY) | Error Cause (ZZ) |
0001-0082 | 01.00. Main PCA | 82. Battery or Real time clock ran down |
0004-0001 | 04.00. Print bundle PCA | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0008-0001 | 08.00. Candela Control Panel | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0009-0000 | 09.00. Scanner | 00. Scanner Generic failure |
0009-0101 | 09.01. Scanner bundle PCA | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0009-0174 | 09.01. Scanner bundle PCA | 74. NVM_ISSUE |
0009-0201 | 09.02. Scanner motor | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0009-0301 | 09.03. Scanner bar | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0009-0401 | 09.04. Scanner slider | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0021-0001 | 21.00. Service station assy | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0021-0017 | 21.00. Service station assy | 17. MOVEMENT_BLOCKED |
0021-0132 | 21.01. Prime pump | 32. CURRENT_TOO_LOW |
0021-0161 | 21.01. Prime pump | 61. MOTOR_FAULT |
0021-0180 | 21.01. Prime pump | 80. AIR LEAK |
0024-0000 | 24.00. Ink Blockage | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0026-0061 | 26.00. ISS | 61. MOTOR_FAULT |
0026-0100 | 26.01. ISS Opto Trip Sensors | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0026-0200 | 26.02. ISS Bongo Malfunction | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0041-0017 | 41.00. Paper motor | 17. MOVEMENT_BLOCKED |
0042-0117 | 42.01. Carriage motor | 17. MOVEMENT_BLOCKED |
0043-0017 | 43.00. Pick motor | 17. MOVEMENT_BLOCKED |
0045-0017 | 45.00. Rewinder motor | 17. MOVEMENT_BLOCKED |
0051-0101 | 51.01. Top/Front door sensor | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0051-0201 | 51.02. PHA door sensor | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0051-0301 | 51.03. Ink door sensor | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0053-0101 | 53.01. OOP Sensor | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0053-0201 | 53.02. Output tray sensor | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0059-0190 | 59.01. Main PCA NVM or NVM Backup PCA | 90. NVM_CONFLICT_MAIN_VS_BACKUP |
0059-0191 | 59.01. Main PCA NVM or NVM Backup PCA | 91. NVM_DEFAULT_IN_BOTH_MAIN_AND_BACKUP |
0059-0289 | 59.02. NVM Backup PCA | 89. BACKUP_NVM_MISSING |
0085-0101 | 85.01. Feed index PCA | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0085-0201 | 85.02. Feed encoder PCA | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0087-0001 | 87.00. Encoder strip | 01. MALFUNCTION_ERROR_STATUS_OR_STATE |
0153-0302 | 53.03. Multisheet tray sensor | 02. CHECK_FAILURE_PRESENCE_INITIALIZATION_ERROR |
0359-0073 | 59.00. Main PCA NVM | 73. DERIVATIVE_SETTING |
0721-0078 | 21.00. Service station assy | 78. UPDATE_OR_MAINTENANCE_NEEDED |
0759-0073 | 59.00. Main PCA NVM | 73. DERIVATIVE_SETTING |
0942-0188 | 42.01. Carriage motor | 88. Carriage homing problem |
0955-0050 | 55.00. Carriage Zim sensor SV | 50. UNABLE_TO_READ_GET_VALUE |
0000-0059 | 00.00. Unknown Service Part | 59. MOTOR_SERVO_SHUTDOWN |
0021-0059 | 21.00. Service station assy | 59. MOTOR_SERVO_SHUTDOWN |
0024-1000 | 24.10. OOI, Leakage or Missing Ctg | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0024-1100 | 24.11. OOI Altered Ctg | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0026-0075 | 26.00. ISS | 75. Generic Ink supply failure |
0026-0085 | 26.00. ISS | 85. Empty supplies |
0026-0092 | 26.00. ISS | 92. Too early empty supplies |
0026-0093 | 26.00. ISS | 93. EE failure |
0026-0094 | 26.00. ISS | 94. Non OOI cartridge failure |
0027-0001 | 27.00. Printhead | “Generic PHA error” |
0027-0002 | 27.00. Printhead | “PHA error: not responding at all” |
0027-0003 | 27.00. Printhead | “PHA error: CSIO xfer completed incorrectly” |
0027-0004 | 27.00. Printhead | “PHA error: Watchdog fault” |
0027-0005 | 27.00. Printhead | “PHA error: Auric data reset” |
0027-0006 | 27.00. Printhead | “PHA error: Unrecognized pen type” |
0027-0007 | 27.00. Printhead | “PHA error: LVDS error” |
0027-0008 | 27.00. Printhead | “PHA error: Pen ID invalid” |
0027-0009 | 27.00. Printhead | “PHA error: Pen ID b/f” |
0027-0010 | 27.00. Printhead | “PHA error: Pen ID write failure” |
0027-0011 | 27.00. Printhead | “PHA error: Bad DTSR” |
0027-0012 | 27.00. Printhead | “PHA error: Temp out of range” |
0027-0013 | 27.00. Printhead | “PHA error: Temp out of range” |
0027-0014 | 27.00. Printhead | “PHA error: TSR fault” |
0027-0015 | 27.00. Printhead | “PHA error: Pen stuck cold” |
0027-0016 | 27.00. Printhead | “PHA error: Pen not heating” |
0027-0017 | 27.00. Printhead | “PHA error: VDD short” |
0027-0018 | 27.00. Printhead | “PHA error: VDD short” |
0027-0019 | 27.00. Printhead | “PHA error: VDD expected on” |
0027-0020 | 27.00. Printhead | “PHA error: VPP short” |
0027-0021 | 27.00. Printhead | “PHA error: VPP short” |
0027-0022 | 27.00. Printhead | “PHA error: VPP short” |
0027-0023 | 27.00. Printhead | “PHA error: VPP short” |
0027-0024 | 27.00. Printhead | “PHA error: VPP short test” |
0027-0025 | 27.00. Printhead | “PHA error: VPP short test” |
0027-0026 | 27.00. Printhead | “PHA error: VPP expected off” |
0027-0027 | 27.00. Printhead | “PHA error: VPP out of range” |
0027-0028 | 27.00. Printhead | “PHA error: VPP out of range” |
0027-0029 | 27.00. Printhead | “PHA error: VPP out of range” |
0027-0030 | 27.00. Printhead | “PHA error: VPP out of range” |
0027-0031 | 27.00. Printhead | “PHA error: VPP out of range” |
0027-0032 | 27.00. Printhead | “PHA error: VPP out of range” |
0027-0033 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0034 | 27.00. Printhead | “PHA error: VDD check timeout” |
0027-0035 | 27.00. Printhead | “PHA error: VPP check timeout” |
0027-0036 | 27.00. Printhead | “PHA error: VPP bleed fuse” |
0027-0037 | 27.00. Printhead | “PHA error: VPP bleed fuse” |
0027-0038 | 27.00. Printhead | “PHA error: VDD too many ignored” |
0027-0039 | 27.00. Printhead | “PHA error: VPP too many ignored” |
0027-0040 | 27.00. Printhead | “PHA error: VPP too many ignored” |
0027-0041 | 27.00. Printhead | “PHA error: VDD check timeout” |
0027-0042 | 27.00. Printhead | “PHA error: VPP check timeout” |
0027-0043 | 27.00. Printhead | “PHA error: VDD check timeout” |
0027-0044 | 27.00. Printhead | “PHA error: VPP check timeout” |
0027-0045 | 27.00. Printhead | “PHA error: VDD on” |
0027-0046 | 27.00. Printhead | “PHA error: VPP on” |
0027-0047 | 27.00. Printhead | “PHA error: VPP setpoint failed” |
0027-0048 | 27.00. Printhead | “PHA error: VPP setpoint failed” |
0027-0049 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0050 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0051 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0052 | 27.00. Printhead | “PHA error: VPP cal out of range” |
0027-0053 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0054 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0055 | 27.00. Printhead | “PHA error: VPP bleed failed” |
0027-0056 | 27.00. Printhead | “PHA error: VPP expected on” |
0027-0057 | 27.00. Printhead | “PHA error: ecc out of range” |
0027-0058 | 27.00. Printhead | “PHA error: ecc out of range” |
0027-0059 | 27.00. Printhead | “PHA error: missing” |
0027-0060 | 27.00. Printhead | “PHA error: wrong part” |
0027-0061 | 27.00. Printhead | “Power on with Filled PHA Change” |
0027-0062 | 27.00. Printhead | “Power on with Empty PHA Change” |
0027-0063 | 27.00. Printhead | “PHA change with Filled PHA” |
0027-0064 | 27.00. Printhead | “PHA change with Empty PHA” |
0027-0065 | 27.00. Printhead | “Out of cap with Filled PHA Change” |
0027-0066 | 27.00. Printhead | “Out of cap with Empty PHA Change” |
0027-0067 | 27.00. Printhead | “Fake PHA Change” |
0043-0059 | 43.00. Pick motor | 59. MOTOR_SERVO_SHUTDOWN |
0045-0059 | 45.00. Rewinder motor | 59. MOTOR_SERVO_SHUTDOWN |
0081-0008 | 81.00. Media advance | 08. JAM |
0086-0008 | 86.00. Scan axis jam | 08. JAM |
0227-0046 | 27.00. Printhead | 46. NOT_CALIBRATED_MISSALIGNED_UNABLE_TO_CALIBRATE |
0824-0100 | 24.01. Ink Blockage Long Repumps | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0824-0200 | 24.02. Ink Blockage Delays Phase | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0824-0300 | 24.03. Ink Blockage Bag Cycling Phase | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0824-2000 | 24.20. SHAID (Ink detection sensor inside PHA) not covered | Last 4 bits interpreted as 0=working 1=not working, order is KCMY |
0942-0188 | 42.01. Carriage motor | 88. Carriage homing problem |